BA 352 HC

Managing Individual and Team Performance (4)

Winter 2007

Contact information

Professor: Dr. David C. Baldridge

Office: 400a Bexell

Office Hours: T 10:00-11:00, W 1:30-2:30, F 2:30-3:30 and by appointment

Email: David.Baldridge@bus.oregonstate.edu

LEARNING OUTCOMES

Students who successfully complete BA352:

· Have assessed how their values, attitudes, perceptions and behaviors impact their interpersonal effectiveness and professionalism.

· Have developed and enhanced the essential interpersonal skills for being an effective team leader and member of entrepreneurial and established organizations that have diverse membership.

· Correctly use conceptual frameworks from management research and practice to diagnose and improve individual performance and group dynamics.

· Have developed an awareness of the role of effective human resource management in organizations.

· Have a framework for assessing the ethical implications of the decisions they make and the actions they take. They work effectively with persons (1) with disabilities, (2) from diverse ethnic, cultural, gender backgrounds and (3) across various hierarchical and social strata.

TEXTS

· Byham, W.C. (1998). ZAPP. Pittsburgh: Development Dimensions Press. ISBN 0-449-00282-9.

· Kreitner, R. & Kinicki, A. (2007). Organizational Behavior with Online Learning Center Premium Content Card, 7th Edition. ISBN 0073224359.

· Ritti, R.R. and Levy, S. (2003). The Ropes to Skip and the Ropes to Know (7th Ed.). New York: Wiley. ISBN 0471-41571-5.

Evaluation of Student performance

I. Class Participation/Observation 20 %

II. Team Project 20 %

III. Midterm Exam 25 %

IV. Cumulative Final Exam 35 %

V. Course total 100 %

overview of course content and assignments

I. Class participation.

a. Presentations to class. In a typical week you will be asked to make one brief presentation to the class. For example, you may be assigned portions of the required readings, or outside reading, and be responsible for presenting that material to the class. Your presentation should (a) clearly explain key terms and concepts, (b) offer a concise summary of the most important takeaways and (c) emphasize real world applications. We will discuss assignments on a weekly basis.

b. Class preparation notes. You will also be asked to prepare a brief write-up each week on required readings. One to two typed pages should be sufficient.

Please include the following:

i. What are the most important things you learned from the readings?

ii. How are the readings applicable to your current life (job, school, clubs, friends, etc)?

iii. How are the readings applicable to your desired career path?

iv. What questions do you have after completing the readings?

v. Please also find one recent business press article (Wall Street Journal, Business Week, Harvard Business Review) related to the assigned readings for that week. Attach a copy of the article to your write-up and briefly summarize the article in your write-up.

II. Team Project. You will work in teams of 3-4 to prepare and deliver a short presentation and a longer experiential activity to the class. Additional details will be discussed in class.

III. Exams. The midterm and final examinations may include multiple choice, short answer and essay questions based on the required readings and class material. The final examination will be cumulative. We will discuss the format prior to each exam.

Course Policies

I. Grading Expectations. An “A” is earned by exceptional students who consistently perform excellent work. A “B” is earned for above average work relative to peers. A “C” is earned for work that meets minimal requirements. A “D” or “F” is earned for work that fails to meet minimal requirements.

II. Late assignments and exams. Unless you have an acceptable reason and get advance approval, 5% of the available points will be deducted for each day that an assignment is late. Assignments are due at the beginning of class on the assigned date unless otherwise specifically noted.

III. Typing and writing. Excluding exams, assignments must be typed (single spaced, one inch margins, 12 point Times New Roman font). Well-written English and good spelling are expected. Also, identify your section number on all assignments and exams.

IV. Academic dishonesty. Any case of academic dishonesty will result in a grade of F for the course. This action is allowed by Academic Regulations and Procedures as described in the Schedule of Classes. I expect you to know and understand these policies and regulations. If there is any doubt about their meaning and interpretation, ask for an explanation. Link to Statement of Expectations for Student Conduct, i.e., cheating policies, http://oregonstate.edu/admin/stucon/achon.htm

V. Email Communication. All students registered for business courses have an assigned email address on the College of Business computer system. I will occasionally communicate with you using this address and/or the address for you in BlackBoard. If you are not familiar with these systems, there is signage in the Hewlett-Packard Computer Lab (Bexell 112) explaining how to access BlackBoard and your College of Business email account. Also, if you prefer to use your ONID email address, Bexell lab assistants can explain how to have mail addressed to the College of Business system automatically forwarded to your ONID address. They may also be able to assist you in updating the email address for you in BlackBoard. I will hold you responsible for checking your email daily excluding weekends and holidays.

VI. Disability Accommodation. Accommodations are collaborative efforts between students, faculty and Services for Students with Disabilities (SSD). Students with accommodations approved through SSD are responsible for contacting the faculty member in charge of the course prior to or during the first week of the term to discuss accommodations. Students who believe they are eligible for accommodations but who have not yet obtained approval through SSD should contact SSD immediately at 737-4098.

VII. Syllabus Changes. This syllabus is a guide, not a contract, and therefore may be changed as necessary. If changes are made, the instructor will announce them via an email sent to your COB email address, generally at least one class in advance of the due date for an assignment.

VIII. Photo Enrollment Sheet. As noted, I use the photo enrollment sheet to help ensure accuracy of class participation scores. For this reason it is important that your picture is included on my photo enrollment sheet. If your picture is missing, does not look like you or you just plain hate it, you can have a new picture taken and included. What to do? The lab assistants down in BX112/120 have a camera connected to software that takes care of it. The deadline is Thursday on the second week of classes.

Tentative Course Outline

(You will be informed of changes via your COB email address)

Date Topic Reading/Assignment

1/9 Introduction

1/11 People Centered Organizations/Ethics KK:1&A

1/16 Self Concept, Personality KK:5

1/18 Perception/Diversity Ri:[1-21] 1,3,7; KK:7

1/23 Organizational Culture/Socialization Ri:[47-50] 8,13; KK:3

1/25 Values, Attitude & Job Satisfaction Ri:[73-81]; KK:6

1/30 Motivation Ri:18,19,20; KK:8

2/1 Motivation: Performance Mgmt. Ri:22; KK:9 & C

2/6 MIDTERM EXAM

2/8 Special evening session with Time CEO, time & location TBD

2/13 Team Work KK:10-11

2/15 Decision Making KK:12

2/20 Power/Leadership Ri:[219-229],34; KK:15-16

2/22 Conflict & Negotiations KK:13

Virtual class. We will “meet” online rather than in the classroom

2/27 ZAPP; Power ZAPP; FIRO-B

3/1 Managing Across Cultures KK:4

3/6 Team project presentations

3/8 Team project presentations continued

3/13 Team project presentations continued

3/15 Wrap-up/Resume Writing KK:2

3/19 FINAL EXAM (Monday, 9:30-11:30)

Key to reading assignments: ZAPP: entire book. Ri:[X-X],Y,Y—the numbers in brackets refer to page numbers and the numbers not in brackets refer to chapter numbers in the Ritti text. KK:Y,Y—the numbers refer to chapter numbers in the Kreitner and Kinicki text.