Oregon State University
Oregon State University Home Page

BA271 Syllabus Lecture Schedule Graded Activities Class History How to Succeed Video Clips Student Pages Dave Sullivan

BA271  -  Information Technology in Business
Winter Term, 2007

Overall course learning objectives: First, you will learn to use a computer as a partner in everyday managerial tasks like preparing presentations, building websites, and managing transactions. Then, collectively, we will begin conversations about how multi-user business computer systems differ from using personal productivity software. To do well, you will need to practice hands-on activities on a computer, and you will need to learn about the issues faced by businesses as they adapt to new technology. To earn an "A", you will have to show us first-rate computer-usage skills combined with an ability to think clearly and write well.

Announcements:

March 9th: Several of your peers have asked for status reports about grading. To meet this request, I've prepared several graphs to show where you stand relative to your peers:

I also sent an individual message to each of you that lists every scores you have earned in the class so far.

March 8th: I just sent three of your colleagues email messages that read like like the following letter. I'm putting a copy here because I think we all might benefit from thinking through the differences that might exist between student-based ethics and workplace ethics.

Dear "Joe" or "Sally" Student,

As you know, I found that your Week 8 work sample was essentially identical to another student’s work sample. I then met with you to ask how this happened, and you said you were working with another student.

I spent some time thinking about this situation, and I decided to follow the policy described in the course syllabus – a policy that I also described in class:

Academic Honesty

I am a firm believer in using an honor code. I want to spend my time helping students learn rather than policing them to catch cheaters. I’ve found that if I want to find honest people, then I should begin by asking and expecting them to be honest. For this reason, prior to having you complete the Prerequisite Exam, I will ask you to fill out a quick online Honor Code pledge.

An honor code is a promise ... a pledge to work in an honest and honorable manner. It is not to be taken lightly. Like most agreements, the honor code is a double-edged agreement. On the positive side, it means I will offer you more freedom to work without policing your behavior. The potential downside would only appear if I happen to trip across proof of unethical behavior on your part. If that happens, then I will file a formal academic dishonesty complaint against you with the university.

The BA271 Honor Code will ask you to agree to the following principles:

·         On all assignments, I will do my own independent work. I will not allow other students to copy my work.

·         On all exams, I will do my own work. I understand exams in this class are "open book, open network". That is, I may use standard textbooks or general information that I find on the Internet (such as in the BA271 website), but I may not receive assistance from anyone other than Dave Sullivan. 

·         On timed exams, I will stop work on my own when I have reached the time limit -- regardless of whether I have completed the exam or not. 

·         If I copy text from another source into work that I prepare for this course, I will put the text inside quotes, and I will include an appropriate footnote or other citation to the original source of the text. 

·         If I copy an image into work that I prepare for this course, I will give the image a caption or give it a long description property that gives credit to the image's original source.

Much of what you learn in this course will be through interactions with other students. As you will often teach each other, it is difficult to draw the line between getting legitimate outside assistance and outright cheating. Students who receive too much assistance ultimately cheat themselves by not attaining the computer skills needed in their college careers and the competition for jobs.

Despite the preceding disclaimer, you are to do your own work on all activities and exams. Direct or indirect use of student work from previous terms to complete your exams or assignments is a violation of academic honesty. If you turn in all or part of someone else's work as your own or allow someone else to turn in your work as theirs, then you have committed a violation of academic honesty and will be dealt with in accordance with regulations of the University. Possible penalties include a failing grade for the work in question, a failing grade for the course, and suspension from the College or University. If you would like to know more about how this works, I recommend reading more about the University's Office of Student Conduct.

As a result, I have filled out an Academic Dishonesty Form, and I’ve given a copy to my department chair to review and sign. I’d like you to drop by my office sometime in the next week to receive a copy. You will be asked to sign to acknowledge receipt of the form, and you will have 15 days to appeal the decision should you wish to follow that approach.

I trust that you weren’t thinking clearly about the implications of your actions, and for this reason, I do not want to penalize you unduly for this ethical blunder. So when you receive your copy of the form, you will see that I am recommending a 10-point penalty to be assessed against you in BA271. Since grade notches (such as the difference between a C+ and a B-) are typically 15 points in the course, there is a one-third chance that this action will not have any effect on your grade … but it does carry a two-thirds chance that your grade will be lowered by one grade notch.  In addition, I suspect you will be required to attend a session about honesty and ethics that the university holds for folks who have been “ticketed” with an academic honesty violation. Finally, you should know that repeated academic violations are treated far more seriously than an initial offense.

 Overall, I hope this turns out in the long run to be a useful learning experience for you. Nothing is more important in business than your integrity and reputation.

March 7th:  Here is a graph showing the distribution of scores on this week's work sample:

 

March 6th:

  • In today's class, I will ask everyone to fill out this quick on-line survey about the sort of classroom standards you would like to see used in the College of Business.
  • Stockamp and Associates will provide an information session on IT job opportunities next Tuesday (March 6) at 6 p.m. in Bexell 321.
  • Standard Insurance will provide an information session on IT internship opportunities next Wednesday (March 7) at 6 p.m. in Bexell 321.  Standard expects to hire six to eight students for internship positions.
  • Last night's work sample ask you to complete a Query-By-Example dialog box for a fairly simple query. Only a handful of students correctly filled out the dialog box, but many students earned partial credit because they were headed in the right direction. The rubric I used to grade the work samples was:
    Points Criteria
    2 Proper tables in top half of QBE
    2 Correct fields in bottom of QBE
    2 Used Count function in the Total row
    2 Correctly sorted the query

    Here are thumbnail images of the task and its solution:

Relationships view Datasheet view Query-By-Example design-time view

March 5th: A colleague sent me this image, and I find it enough fun to want to share it with you ...

March 1: I will send out email messages about this week's work samples later today. Right now, here is a graph of how everyone performed:

February 27

Last night's work samples were substantially better than last week's work samples. At least half of the class appears to have a basic understanding of the relationships among tables in a database, and about one quarter of the class can prepare a workable database structure to hold the information in a report. So while I found the drawings a lot better, many of you still have a ways to go before you can complete this simple task in a workable manner.

Here is one solution to the task ... other solutions would also work.


The Invoice report used as the basis of last night's work sample


A likely Microsoft Access Relationships view for a database structure that could create the Invoice report.

February 22 at 6 p.m.:

I've seen several people have real trouble with Step 7 of the Access 2 assignment (which suggests you should import data into existing table structures), so I spent an hour trying to determine what was going wrong. To help other people avoid these problems, I've extended the instructions for step 7, and I recorded a video illustrating the problem and several solutions.

I'm hoping this helps ... and good luck.  -- Dave Sullivan

February 21: I've spent some time thinking about this week's work sample, and I've concluded the activity was good and tested an important skill. As a result, I've decided to give everyone another chance at this activity next Monday. To do this, I will scan another report (this time I will select a customer-oriented report, because some students found the term "vendor" confusing). Then I will ask you to use reverse engineering to determine an appropriate database structure that could hold the data shown in the report. Rather than asking you to draw the database structure in a Visio format, I will ask you to use a Microsoft Access -- Tools -- Relationships format. Thus, the only differences between next week's work sample and this week's work sample will be that the picture in class will show an Invoice rather than a Purchase Order, and I will want your database schema to look like how Microsoft Access shows relationships rather than how Visio shows them.  

February 20: Last night's work sample was easier to grade than I expected: people did so poorly that I simply gave most database schemas a score of 2 out of 8 points. About 25 percent of the class had at least part of their drawing make some sort of sense, and I gave those students 4 points. A handful of students appeared to understand most of the basic concepts, and they either earned 6 or 8 points.

The Purchase Order used as the basis of last night's work sample A likely Visio-based schema for Purchase Orders.

February 10: Many of you took BA131 from Ray Tanner. Ray ended a nine-year stint as the instructor for BA131 last week. Next Thursday evening, his faculty colleagues will be hosting a celebration of his dedication to OSU students and teaching BA131. I'm hoping some of you will take the time to write some thoughts about how Ray has affected your thinking. To make this easy to do, I built an on-line survey titled "Thoughts for Ray Tanner". It should only take a few minutes to fill out, but collectively the thoughts from his former students are likely to mean quite a bit to Ray. I promise we will package the thoughts appropriately for his celebration event.

February 6th, part 4: Microsoft Producer (which you use in the Peer Review process) is only installed on some of the computers in the basement computer labs. To find ones that have it, go through the double glass doors and turn to the lab on the right. Thus, Microsoft Producer is installed on the computers in Bexell 120, but not on the computers in Bexell 112.

 February 6th, part 3: I arrived home last night in a thoughtful mood about the conversation Timothy Hardin and others opened in last night's lecture. I fully intended to read and score each 4"-by-6" work sample, but as I read through the cards, I found myself unable to develop workable criteria for scoring them. This prompted me to think back about the last couple of work samples:

  • Week 3's work sample asked you to create and sell a card-sized website plan. From my side, this activity made a lot of sense because it gave me a quick way to give everyone feedback about likely website projects early on in the process, and that is obviously better than expressing disappointment with the entire project while grading the Final Website. If I had it to do over, I would have required students to read through the website activity's suggestions for selecting a website topic before attending Week 3 lecture -- that would have kept some students from being caught off guard.
  • Week 4's work sample asked you to design a "feedback" form. Once again, from my side this activity made sense because it prompted a healthy discussion about how to use feedback forms effectively in a website. If I had it to do over, I would have done two things differently.  First, I would have required students to read and consider the feedback form portion of the website before arriving at the lecture -- once again, to avoid catching anyone off guard. Second, I would have placed better ideas about "feedback" forms this website's Feedback Form instructions. Here is what this website now says about building a good "feedback" form:
    • Please do not take the term "feedback" form too literally. A good "feedback" form will not ask people to comment on the website itself. Before you begin to create your "feedback" form, you need to think through what kind of interaction your website should provide. Feedback forms can let people sign up for a contest, place a reservation, order a product, or add comments to a blog. A good feedback form will have questions that relate to the specifics of the underlying business or organization. Thus, it would be a really bad sign if the questions in the feedback form for your Final Website project would work equally well for a pizza parlor, fraternity, or badminton club.

To help you get started building a form, you might want to download and begin editing this sample feedback form. Please know that the purpose of this sample form is not to provide a good example for you to use. Instead, its purpose is to provide a quick way for you to import a working form into your website. You will need to substantially revise its content (along the lines suggested in the prior paragraph) if you want your website to earn an "A".

 This week’s work sample asked you to put together a 5-year plan for how you wanted to add value to the collective storehouse of knowledge contained on-line. While this is a useful thing to consider, I’m not at all sure how I would grade something this open-ended. As a result, I’ve asked my grader to “Simply sort the cards in order and enter 6 points for each student who completed a card.” Thus, I decided to adopt the recommendations your colleagues made in the lecture – at least for how I will grade last night’s work sample.

Looking to the future, next week’s work sample will involve five 2-point multiple-choice questions primarily about database terminology. These questions will draw from primarily from Chapter 1 of Succeeding in Business with Microsoft Office Access 2003, the textbook we will use for the last half of the course. Thus, I strongly recommend reading and thinking through this chapter before attending Monday’s lecture.

February 6th, part 2: Last term as part of the midterm exam, I asked people to write "an original essay about a wiki engine appropriate for use in a mid-sized company; that is, a company with 20 to 100 employees." This term the topic will once again deal with some aspect of using a wiki. Thus, before the exam, I recommend reading through the ideas and following the suggested exercises in this site's What is a Wiki page.

February 6th, part 1: Two of your colleagues have asked variations of this question:

I was looking at the websites that I will need to peer review. And noticed that one of the websites is not properly published, therefore I can't view the site. Is there a way I can work around this? Thank you for the help, and thank you for pushing the due date back, that is VERY helpful!!

The main reason why I spent Saturday looking at the Basic Website activity was to get feedback quickly to people who had not correctly published their website project. Everyone should check the Basic Website email message I sent out on Saturday to make sure I didn't encounter this sort of publishing problem with your work. If your website isn't published correctly, then obviously you should correct that as soon as possible -- otherwise your peer reviewers will encounter the problem described above.

If you are a peer reviewer, and one or more of the websites you are supposed to review is not published correctly, then you should follow these instructions:

What should you do if one of the websites that you are to review doesn't exist? First, look directly at drive V to see if the student might have built a website in the wrong location. For example, did the student build a folder named websight or website2 rather than one named website? Or did the student rename the index.html file to be home.htm or index.htm-- this will keep the links on the Student Pages portion of the class website from finding the student's home page. Then, regardless of what you find, record an appropriate videoclip giving the student feedback about where they stand with respect to their project. To do this, you would record a short videoclip about the "Page Not Found" error.

February 5th, part 2: I’ve pushed the due date for the Peer Review activity back from Wednesday at 2 p.m. to Thursday morning at 10 a.m.  That pushes the due date for this activity as far back as possible without having it overlap with the midterm exam.

February 5th, part 1: One of your colleagues asks:

How in-depth do you want the sources page? I just have the websites listed that I used and any information used from them I put in quotes. Do you want captions used with the photos?

The Sources page of  your website should clearly explain what you wrote and did and what you copied from other places. A list of other websites used is not sufficient. My recommendation is to write out what you have done in an annotated bibliography so your Sources page explains what you did and what you copied just as if you were talking to a colleague who wants to understand your contribution to the website.

February 2nd: Two reading suggestions for Monday evening's lecture and work sample:

  • I have prepared instructions for an optional Wiki Activity. The work sample at the end of Monday evening's lecture will be to create a believable and useful plan for how you might add value to a public wiki. It will be a lot more likely that you will do well on this work sample if you spend some time reading about what a wiki is and how wikis are edited before Monday’s class.
  • I have finished organizing all the ideas and behind-the-scenes work for the Peer Review Process. If you would like to get a head start on this activity, you can begin now by going to the instructions for the Peer Review activity ... or by going to the listings of Who Reviews Whom.

February 2nd: One of your colleagues asks:

I'm wondering how I can work on my website at home? Is this possible?

If you go home and download Nvu from the Nvu website, then you can install that program to run on your home computer.

The next problem is to move files back-and-forth between your home computer and school. I recommend spending a few dollars and buying a flash drive to do this. The cheapest ones will cost about $10 and can be found at PriceWatch.com. You would use this device to move your entire Website folder between home and the cob-storage network server at school.

Alternatively, you might follow the instructions for Remote File Access that I wrote a couple of years ago. This page describes two other methods of moving files between home and school, but they require more technical expertise to set up.

February 1st: Here are some work samples prepared by your colleagues in Monday evening's lecture. We will discuss these forms in class today.

Renter Application Qualifying for Services Basketball Stats Recipe Contest Newsletter Request

       

January 31st: One of your colleagues asks a series of useful questions. Here they are along with my answers:

I have a few questions about the basic website. Firstly, are you actually looking for information in the pages, or should I just state what type of information will be in that page?

Both approaches could be used … but certainly enough actual information must be in the website for it to make sense.

Secondly, the 750 word minimum, is that required for just the final website, or the basic website as well?

My guess is that if you have written less than 300 or 400 words for the basic website, I’m likely to conclude that you haven’t made a reasonable first-draft effort.

For the basic website, are we required to do a text image such as the one we did on class on Tuesday?

No, this is a very open-ended assignment, and I want you to use your judgment about how to lay out the pages in your site. Thus, although I strongly recommend using a logo and lively headings at the top of each page, the choice of what to do is up to you.

What about the feedback forum for the basic website too?

That can be deferred to the final website. On the other hand, the more complete your basic website is, the better quality feedback you will get from the students who will peer-review your site. Also, you will have less to do to complete the project later.

=======================

Another student asks: I was wondering if it is ok for me to type everything out myself without using other peoples information. The only thing I have on my sources page are the places I got my pictures at.

Yes, of course, that approach makes sense. Often students will build a website based on someone else's business. When that is the case, even if every sentence in the site is written from scratch, the original source information came from someone else ... and that source should be cited. It is exactly this sort of description, such as "I wrote everything in the site myself, but I obtained all the source information from my Uncle Bob", that caused me to ask everyone to write an annotated bibliography. With an annotated bibliography, you can explain where you got information and what you wrote in clearly understandable sentences.

January 23nd: Here is a fun page layout drawing for the Jackson (Jordan) Valley "Big Loop" rodeo that one of your colleagues created last night. We will use this as the basis of our in-class activities today.

:

January 22nd: One of your colleagues asks:

Question: Where can I get a copy of Visio?

Answer: Go to the college's Student Computing Support page to learn about the Microsoft Academic Alliance. It will let you download Visio, Access, Vista, and other Microsoft software (but not Word or Excel).

Question: In lecture tonight you mentioned that our next homework assignment was due on Monday, but the Graded Activities page has it due on Friday. I was just wondering which day it was due.

Answer: I incorrectly described the next due date in tonight’s lecture. It will remain due on Friday at 2 p.m. as the Graded Activities page suggests.

January 19th: I finished grading the Prerequisite Exam. If you did not take the Prerequisite Exam last Tuesday, then you should work through it informally (and then I recommend sending me a copy of the files so that I can give you informal feedback about well you did). This link will take you to the actual exam that people took on Tuesday. Here is a chart showing the distribution of scores among the 143 people who took the exam on Tuesday.

January 16, 2006: Snow!!! I love it. Please enjoy the weather.

As I promised last week, I will be in the basement computer lab all day today (from 10 a.m. to 5:30 p.m.), and you can come by to take the exam whenever is convenient for your schedule.

A handful of people have contacted me telling me that they will have problems getting to OSU today. That is understandable. If you cannot take the exam today, I will temporarily leave your Prerequisite Exam box empty in the class gradebook. Then, after the final exam, I will review all your other scores and come to a conclusion about how well you likely would have done if you had taken the exam, and I will fill in a score for your Prerequisite Exam. Thus, although I want to encourage people to take the exam today (because I think it is a great learning experience), if you cannot take it today, that will have no effect on your final grade in the class.

I'm hoping this policy makes sense and seems reasonable under the circumstances.

January 9, 2006:

I spent last night and some of this morning reading all the 4" x 6" cards everyone filled out at last night's lecture. I began by placing all the cards into four different piles based on their appearance. This sorting was based on my first impression of how attractive, professional, and easy to read each card was. I found the cards varied dramatically in how visually effective they were. Some cards presented information in an engaging and clearly understandable manner -- while others gave off the opposite reaction. I then gave scores from 0 to 4 to each card based on its visual appearance.

Here are three cards that worked well (please click to enlarge). Note that I removed their names from the images to protect their personal information.

     

Next, I read each card. I not only wanted to learn a bit about each student, but I also wanted to evaluate the card's content. I was interested in whether the ideas were expressed clearly and were appropriate. Once again, I gave each card a score from 0 to 4 based on its content and writing quality. Since the purpose of the cards was to allow students to introduce themselves to me, I was unlikely to give any card a perfect score if it contained only general information that would apply to any instructor or colleague -- it seemed like some reference should be made to BA271 or computing.

Overall, I am happy with this activity's outcome. Preparing a well-written and attractive document in a short period of time is a very important business skill. While computers can help somewhat with alignment and printing, most of the hard work falls on the author's shoulders. I've found that with practice and feedback, people get better at this sort of task.

Please remember that this assessment is only the first of nine in-class work samples -- and only your top six scores will count toward your final grade. Some students were not in class last night, and they will have eight more chances to earn six reasonable scores.

January 8, 2006:

I will use this web page to make announcements throughout the term.  Please check this page whenever you arrive at the BA271 website. You are responsible for checking for new announcements at least once a week.

Opening activities:

Begin by reading the course syllabus and the other top-level web pages for the BA271 website. These pages explain the course structure and have many ideas to help you make the class a success.

  • Spend time examining this website. Become comfortable with its organization, read the rules in the syllabus, look at prior exams and assignments, and think about my suggestions for "How to Succeed". Read the rest of this page carefully.
  • Learn about the College of Business computer systems by reading these Computer Support pages
    • Accounts Overview -- How to use the college's user accounts, email boxes, and file storage locations, and understanding business versus ONID accounts.
    • Email -- How to use the college's Exchange email system or the university's ONID email system, and how to forward email from one system to another.
    • File Storage --How to store files or create web pages.
    • Remote File Access -- How to reach the college's file server from off campus.

Using Email:

Oregon State University gives every student in my BA271 class at least two email accounts on two completely different email systems.

  • The College of Business creates an email box for every student, faculty, and staff member associated with the college.
  • The university provides everyone with an ONID (Oregon State Network ID) account that includes an email box.
  • You may have other email boxes if you take forestry or science classes.
  • Finally, you can sign up to use a third-party email system, such as Yahoo Mail.

Since I do not know which system you prefer to use, I must make a choice about where to send email. Until last term, I sent all email to my students via their College of Business email boxes. This made sense to me because I am a business professor. Starting with last term, I decided to send some messages to College of Business email boxes and other messages to ONID email boxes. This made sense because I wanted to encourage you to forward mail so that you do not have "dead letter" email boxes.

I do not care in the least which email system you choose to use. Here is what I care about:

  • You should understand the differences among email systems.
  • You should make an intelligent choice about which email system will be your primary system; that is, which email system will you actually open and use to check messages.
  • You should have messages forwarded automatically to your primary system so email from me is not being delivered to a “dead letter” mailbox.
  • You should be able to receive HTML-formatted messages that contain embedded images, bold text, and other formatting. The messages I send out can be quite hard to interpret if everything is displayed in a crude Courier font.

If you did not already know about your various email boxes on campus, or if you want help learning how to forward messages from one system to another — then you should read the Using Email help page in the College of Business website.

For whatever it is worth, I use my Business email box (known as sullivan@bus.oregonstate.edu) as my primary mailbox, and I have my ONID (also known as sullivda@onid.orst.edu) set to forward messages automatically to my Business mailbox.

I sent everyone registered for BA271 a "Welcome to BA271" message on Monday, January 8th. Verify that you receive this message. If you have difficulty finding and reading the "Welcome to BA271" message, make sure you attend a help session, drop by my office, or send me an email message. Taking this class without being connected to email properly would be like wearing sunglasses while driving at night.


This website was created and is maintained by Dave Sullivan.
[College of Business Home Page] [OSU Home Page] [OSU Disclaimer]