PROCESSES 101
REENGINEERING BUSINESS PROCESSES
A Key Distinction:
Formal and Informal
“Informal Knowledge
Networks!”
An Anthropologist
Adds His Two Cents
+
REENGINEERING MINDS!
Tip of an
Iceberg – Annual Cost of Typical PC
Software
Engineering in One Easy Lesson
Paul Strassmann on
Strategic
Fit Today’s
Software
(remember this anomalous test
of your intelligence?)