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SYLLABUS: OPERATIONS MANAGEMENT BA 357

Spring  2005

[Schedule] [PowerPoints] [Homework] [Study Guides]

 

 

Instructor: John Sloan

Office: 340 Bexell Hall

Office Phone: 737-6042

E-mail: SLOANJ@bus.oregonstate.edu

Office hours: Monday 3:00-4:00 PM

                    Tuesday 2:00-4:00 PM

 

 

COURSE DESCRIPTION:

Operations are the processes by which an organization transforms inputs (e.g., labor, material, and knowledge) into outputs (products and services).  Operations managers are responsible for designing, running, and improving the systems to efficiently accomplish this production or service. This course focuses on the concepts and tools employed by operations managers to provide their organizations competitive advantage in terms of operations strategy, process design, quality, supply chain management, and resource planning and utilization.

 

 

LEARNING OBJECTIVES:

            Students completing BA 357 should be able to:

            1.  Express an understanding of the main concepts of Operations Management,

     including operations strategy, process design, quality, supply chain

     management, resource planning and utilization, and sustainability.

2.  Become familiar with key tools and strategies used by operations managers.

3.  Understand the integration of the various tools and concepts, both with each

     other, and with tools and concepts used in other parts of the organization.

 

 

REQUIRED READING:

Operations Management, Custom Edition for Oregon State University, BA 357, Prentice-Hall

 

 

OTHER MATERIALS AND REFERENCES:

Lecture notes, homework solutions, a grade spreadsheet, and other supplemental material will be provided under Course Materials at the OSU Business website.  You may want to download appropriate material before the scheduled class time and bring hardcopies to class.

 

 

CLASS PROCEDURES AND PROTOCOL:

All interactions in the classroom will be professional and with mutual respect.  Generally, this implies only one person talking at one time.  Turning off audible cell phones during class is part of this respect.  You will be expected to be prepared for class, participate in class, and act professionally.

 

 

 

Class Lectures and Reading Assignments:

Class lectures are intended to supplement the reading assignments from the text, not simply repeat the material.  Tests will include supplemental material presented in class. 

 

Not all of the reading assignments will be discussed in class.  Students may be tested on material that has not been covered in class.

 

Homework:

There will be nine homework assignments during the term.  They will be problems from the book or from the public folder that you should be able to do for quizzes and exams.  Homework will not be collected and graded. 

 

You will be expected to be able to discuss this homework in class as part of your learning experience.  You are encouraged to ask questions about the homework during class if you had difficulties solving it.  Answers will be posted in the public folder so you can  check your work.  The solution methods for obtaining those answers will be reviewed in class.

           

Participation:

Participation during the lectures is expected and strongly encouraged.  The instructor reserves the right to call on students selectively or randomly to ensure understanding and facilitate interaction.

 

Students with Special Needs:

Students with documented disabilities who may need accommodations, who have any emergency medical information the instructor should be aware of, or who need special arrangements in the event of evacuation, should make an appointment with the instructor as early as possible, and no later than the first week of the term.  Class materials will be made available in accessible format upon request.

 

 

COURSE GRADING:

Academic Honesty:

All students are expected to abide by the university rules on academic honesty, which forbid cheating or plagiarism.  Failure to do so will result in failing the class. The instructor will report all violations to the University. 

 

Exams:

There will be two exams during the quarter, a midterm and a non-cumulative final.  Exams will cover the lecture material, the assigned readings and homework, and any other material covered in class.  Exams will normally (but not always) allow the use of one sheet of notes.

 

Full-credit make-up exams are allowed in emergency situations, provided notice to, and permission by the instructor are given at least five days before the scheduled exam, or with a university-approved absence for a last-minute situation.

 

Quizzes:

There will be eight quizzes during the term.  Quizzes will include material covered in class, as well as material on readings that are due for the day of the quiz.  You will be allowed to miss one quiz.  If you do not miss any quizzes, you will be allowed to drop the lowest quiz grade.  Any additional missed quizzes will receive a zero, unless you have a university-approved absence.

 

Accuracy:

Students are expected to check their work for numerical accuracy.  It is critical for operations decisions that the data used for making them is accurate.  In the business world, managers expect that their employees will check their work.  Therefore, grading of the quizzes and exams will deduct points for incorrect math even when the approach used is correct.

 

Participation:

There is no formal grade for class attendance or participation, but I reserve the right to increase a student’s final grade in borderline situations for adding to the value of the class.  I also reserve the right to deduct up to 5% from a student’s grade point total for disruptive or other behavior that detracts from the learning experience for the other students in class

 

Grade points distribution:

            Quizzes: 8 quizzes at 15 points each, dropping the low score                            105 points

            Midterm exam                                                                                               100 points             Final exam                                                                                                    100 points

 

            Total                                                                                                              305 points

 

 

Grades will be assigned based on the following scale:

A                      > 92%                            C                     72 - 78%

A minus            90 - 92%                       C minus           70 - 72%

B plus              88 - 90%                       D plus              68 - 70%

B                      82 - 88%                       D                     62 - 68%

B minus            80 - 82%                       D minus           60 - 62%

C plus               78 - 80%                       F                     < 60%

 

 

HOMEWORK ASSIGNMENTS:

            1.         Public Folder:  Stix Furniture Co,  Max’s Performance Auto,  Big Black Bird Co.

 

            2.         Supplement 7:  S7.17,  S7.22
                        NOTE:  S7.22 b) should read “for the manual process” and
                        d) should read “for the mechanized process”

 

            3.         Module A:  A.2,  A.13,  A.14,  A.23

            4.         Public Folder:  Leeky Plumbing Co,  Seabiscuit Glue Co,  Herb Avoire’s Produce,
             Yoda’s Sodas

 

            5.         Module D:  D.2,  D.4
                        Module F:  F.2,  F.8

6.                   Chapter 4:    4.2,  4.3,  4.7

7.                   Chapter 13:   13.12,  13.20,  13.21

8.                   Public Folder:  Dylan’s Sign Co,  Poole’s Research Supply Co,  Molotov’s BOM

9.                   Chapter 3 (Heizer):  3.6,  3.20 a,b,c