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BA 302: Business Process Management (4 credits) - Course Syllabus
Prereqs:
BA 101 or BA 276
Dr.
V.T. Raja (instructor of record for Tue/Thu 4:00 PM class)
Department of Accounting, Finance and Information Management
College of Business -- Bexell 405
Fall 2007 Office hours: Tue: 10:30-11:30 AM; Wed. 11:00AM-12:00PM; Thu.
10:15-11:15 AM - by appointment
E-mail: raja@bus.oregonstate.edu
Dr.
René F. Reitsma (instructor of record for Tue/Thu 2:00 PM class)
Department of Accounting, Finance and Information Management
College of Business -- Bexell 432
Fall 2007 Office hours: Mon./Wed./Fri. 3:00-4:00 PM - by appointment
E-mail: reitsmar@bus.oregonstate.edu
Dr.
Kenneth A. Shaw (instructor of record for Tue/Thu
12:00
PM class)
Department of Management, Marketing & International Business
College of Business -- Bexell 341
Fall 2007
Office hours: Tue./Thu. 9:00-11:00 AM
E-mail: shawk@bus.oregonstate.edu
BA302 integrates core concepts from Management Information System (MIS) with those of Operations Management (OM) and introduces a process-oriented view of the flows of materials, information, products and services through and across organizational functions. All organizations must carefully analyze and document their business processes and must continuously assess the efficiency and effectiveness of these processes to minimize cost and maximize value creation. The course helps students identify information-bearing events, assess and improve process efficiency, learn to model and analyze business processes, and understand the interactions between human behavior and process design. Hands-on, case-based assignments allow students to practice some of the principles addressed.
Course Learning Outcomes
Students who successfully complete BA302:
Pedagogy
This course matches theory with hands-on
exercises while integrating
some core concepts from MIS and Operations Management. The course
is
delivered as a set of lectures, in-class and homework exercises and
exams. The lectures discuss concepts whereas the exercises and
homework illustrate the application of those concepts in business
situations and environments. This course may be taught by a team of
instructors: one or more providing the MIS components of the course and
the other(s) delivering the OM section.
Whereas the textbook chapters typically
have an OM or MIS emphasis,
students will be routinely asked to compare and contrast the materials
read and discussed from the 'other' discipline's viewpoint and
priorities. Emphasis is on
reflection, critical discussion and review.
Textbook & Readings

| Course
Component |
Grade
Contribution |
| Homework (essay) |
10% |
| Homework (information flow model) |
15% |
| Homework (process simulation) |
15% |
| Midterm Exam |
30% |
| Final Exam |
30% |
| Letter Grade |
Number Grade
(0-4) |
Number grade
(0-100) |
| A |
4.0 |
93.00 ≤ grade ≤ 100.00 |
| A- |
3.7 |
90.00 ≤ grade < 93.00 |
| B+ |
3.3 |
87.00 ≤ grade < 90.00 |
| B |
3.0 (pro school GPA minimum
target) |
83.00 ≤ grade < 87.00 |
| B- |
2.7 |
80.00 ≤ grade < 83.00 |
| C+ |
2.3 |
77.00 ≤ grade 80.00 |
| C |
2.0 |
73.00 ≤ grade < 77.00 |
| C- |
1.7 (min. progression req.
business core) |
70.00 ≤ grade < 73.00 |
| D+ |
1.3 |
67.00 ≤ grade < 70.00 |
| D |
1.0 |
63.00 ≤ grade < 67.00 |
| D- |
.7 |
60.00 ≤ grade < 63.00 |
| F |
0 |
grade < 60.00 |
OSU
'No Show Drop' rule
Note that for this course the OSU 'No Show Drop' rule will be strictly
enforced. This rule: Academic
regulations AR 9§b reads as follows:
"If it is anticipated that the demand for enrollment in a given course will exceed the maximum number that can be accommodated, the department offering the course may designate it in the Schedule of Classes with the code "NSHD" (no-show-drop). A student who is registered for such a course who attends no meetings of the course during the first five school days of the term will be dropped from the course by the instructor, unless the student has obtained prior permission for absence. If such action is taken, the instructor will send written notice through the department to the Registrar’s Office, which in turn will notify the student that the course has been dropped from his or her schedule. Students should not assume they have been dropped unless they receive notification from the Registrar’s Office. No fee will be charged."
Students with Disabilities
Oregon State University is committed to providing equal opportunity to higher education for academically qualified students without regard to a disability. Students with disabilities are encouraged to contact the Office of Students with Disabilities (SSD) to learn more about their rights and responsibilities. Students with documented disabilities who may need accommodations, who have any emergency medical information the instructor should know of, or who need special arrangements in the event of evacuation, should make an appointment with the instructor as early as possible, no later than the first week of the term.
Academic Honesty
Students are expected to uphold the OSU standard of conduct for students relating to academic dishonesty. Academic dishonesty is defined as an intentional act of deception in which a student seeks to claim credit for the work or effort of another person or uses unauthorized materials or fabricated information in any academic work
Students assume full responsibility for the content and integrity of the academic work they submit. The guiding principle of academic integrity is that a student's submitted work, examinations, reports, and projects must be that student's own work for individual assignments, and the group's own work for group assignments/projects. Students are guilty of academic dishonesty if they:
The penalty for academic dishonesty is severe. Any student guilty of academic dishonesty may be subject to receive a failing grade for the exam, assignment, quiz, or class participation exercise as deemed appropriate by the instructor. In addition, the penalty could also imply that the student receive a failing grade for the course and be reported to the University officials at the College of Business, and the officials at the Office of Student Affairs.
!!! Deadlines, exam dates, submission dates, etc. stated in this syllabus are firm and will not be altered to accommodate the schedules of individual students !!!