|
|
|
|
|
|
|
|
|
|
|
|
|
|
BA 457 Supply Chain Strategies
Spring 2006
[reading list] [overheads
guest speakers and back tests] [10 am Presentations]
[10am mid-term best answers] [Noon mid-term]
Instructor: Mark Pagell,
Ph.D.
Office: 400E Bexell Hall
Office Phone: 737-6036
Home Phone: 541-431-3950
(this is a
E-mail: pagellm@bus.oregonstate.edu
Office hours:
Monday:
9-10
Wednesday:
2-3
If these
times are not convenient I will gladly schedule an appointment at another time
with appropriate notice. Please do not just “drop in” outside of regular office
hours without an appointment.
PURPOSE OF THE COURSE:
This course
serves two main purposes. The first is to expand your knowledge of supply chain
management. Topics will be covered in a manner such that the information should
be applicable to managing and improving the operations of all organizations,
and supply chains.
The second
function of the course is to get you to use skills that employers have
identified as important. Chief among these will be communication skills, both
oral and written. In addition, you will be expected to work in teams. Finally, where applicable, you should make
use of the appropriate computer technologies to perform your work.
REQUIRED
Course Pac: On reserve in library – reserve number 301
EXPECTATIONS:
No course
teaches itself. And no professor can make up for lack of effort on the
student’s part. If you want to get the most out of this class you must: 1) have
the required prerequisites, 2) be prepared for class, 3) participate in class,
4) be a useful member of your group, 5) display mastery of the subject matter,
and 6) act professionally.
ACADEMIC HONESTY
All students are
expected to abide by the university’s rules on academic honesty. Failure to do
so will result in failing the class. Students should be aware of what
constitutes cheating as well as plagiarism.
STUDENTS WITH SPECIAL NEEDS
If you have any special
needs that will need to be addressed please contact me during the first week of
the term.
PERFORMANCE APPRAISAL:
Tests:
You will take 2
tests this term. Format (and possibility of making the tests take-home) will be
discussed at the appropriate time. One thing you can be assured of is that
these will not be multiple-choice tests.
If we decide to make
the tests take home they are to be done individually. Tests are individual
assessments not group assessments.
Test
content will potentially include anything we have covered in class.
Presentations, guest speakers, exercises, lecture and anything else that is
covered in class can become a test question.
Participation in class:
You are expected
to participate in class. Participation is the way that you disseminate
information to other members of the class, as well as to me. Participation is a
way to show me that you understand a topic, as well as a way to inform me that
a topic has not been fully explained. Participation is not just
attending class, although attendance is a necessary condition to participate.
All students will be
expected to attend class, to engage in class conversation, answer questions,
and work in informal groups. Students who do not meet these expectations can
expect their grades to suffer, significantly.
Because judging
participation is so subjective I will not try and make fine distinctions.
Instead participation will be worth 10% of your final grade and will judged in
the following manner:
·
Students who are
almost always present and who are engaged when present will receive full credit
for participation. (10 points)
·
Students who are
almost always present, but usually not engaged or students, who are frequently
absent but engaged when present, will get half credit for participation. (5
points)
·
Students who are
frequently absent and not engaged when present will receive no credit for
participation.
Team Work
You will be
randomly assigned to a team the first day of class. This team will do many
informal activities throughout the term. In addition, the team will do one
formal presentation.
Presentation:
As a team you will
be required to do a one 20 minute presentation to the class. You will be assigned
a topic and expected to become content experts on this subject. Your job during
the presentation is to educate the class on the assigned topic. We will discuss this project in detail on
April 5.
Brief descriptions
of the actual topics are provided after the schedule in this document. Note that if the team has a
compelling reason to change their topic they are encouraged to talk to the
professor about the possibility of doing so.
Presentation process:
At a
minimum of a week before your presentation (longer is to your benefit) the
group must turn in an outline of what they are planning to present as well as a
list of sources they used to gather their material. Dr. Pagell will provide
feedback and guidance on this outline. It is expected that the feedback will be
used to improve the actual presentation. This revised outline should form the
basis for the next step. The outline is
10% of presentation grade and will be judged by Dr. Pagell based on quality of
initial draft and the response made to feedback.
Two
days before you present you need to turn in your overheads / visual aids if you
have them. If you do not have any visual aides you need to provide an outline
for the class. There is no requirement that you use power point! Whatever you
turn in needs to include a bibliography of the sources you used. This step is
10% of the group’s presentation grade and will be judged by both Dr. Pagell and
the class based on value added to presentation, ease of understanding and so
on.
On
the day of the presentation you will do a 20 minute presentation on the topic
you have been assigned – unless you have permission to do something else.
1.
The time limit
will be enforced
2.
The group will be
prepared and professional
3.
The group’s job
is to be content experts on the subject at hand. They are to educate the class
on the topic. The class will be responsible for the material come test time.
4.
The actual
presentation is 75% of groups grade. Both the professor and the class will
grade the group. Grading will be based on:
·
The quality of
the actual presentation. How well the group communicates with the class, the
quality of visual aides, the ability to answer questions and so on.
·
The quality of
the material. How much did the class learn? Did the group just repeat material
from another class? Did the professor believe that the group covered the topic
in the proper detail / depth?
·
On
the day of the presentation the group will turn in (to the professor) a list of
3-5 test questions that they believe every class member should be able to
address on their topic. These may or may not end up on the test. The test
questions are 5% of the group’s presentation grade and will be judged by Dr.
Pagell based on linkage to presentation, difficulty, ability to use on an
actual test, and likelihood to differentiate properly between good and bad
students.
Team Process:
One of
students’ persistent complaints about working in teams is that regardless of
the professor’s intentions one or two team members end up doing the vast
majority of the work, while the remainder of the team is guilty of “social
loafing”. In order to try and control social loafing this class will have 2
control mechanisms.
First, all
students will receive a grade from their team based on their individual
contribution to the team- as assessed (anonymously) by the rest of the team. As
part of participation all students will turn in a written evaluation of their
team and the team process (on the last day of class) using a form I will post
on the web. Students who do not perform this task will harm their own grades.
The assessment will be used to adjust each team member’s grade for the
project. Your team’s score will be
multiplied by your individual evaluation (the average from your team members)
to give you an adjusted grade for the project. For example if your team
received an 80% for the project and your average participation score was a 75%-
you would get 60% (80% * 75%) for the project.
So it is possible for a very poor performer to receive no credit from
the team- and hence no credit for the project.
Second, it
is your responsibility to make every attempt to work with your team. However,
there are occasionally team members who will not pull their own weight. If your
team has such a member you can fire the offending person (they will fail the
class) if you follow the procedure below.
1. Have a team meeting to discuss the problem. Inform me
of the meeting as well as the results. I would suggest that at this stage you
set formal expectations of all members of the team. I will not attend this
first meeting.
2. If the problem persists set up a time to meet with me.
I will meet with the members individually and collectively, as I see fit. The
end result of these meetings will be a formal contract for all of the
group members that will specify what each person will do, as well as when and
how; for the remainder of the term.
If a member
of the team breaks the contract, the team must send me a memo that they intend
to fire the person. I will once more meet with the offending team member.
Unless they can prove serious extenuating circumstances they will be fired.
Note: in
special circumstances the process to fire a team member can / will be expedited
GRADES:
Group Presentation – 25%
Test 1 – 30%
Test 2 – 35%
In class participation 10%
Grades are assigned as follows: unless
class votes for plus minus system
A: 90% or
above
B: 80-89.5%
C: 70-79.5%
D: 60-69.5%
F: less than 60%
NOTE: This syllabus as well as
the attached schedule are subject to change. Every effort will be made to
adhere to these documents. However, things can change. When change occurs you
will be notified in class. It is the student's responsibility to be aware of
these changes.
Tentative Schedule
|
Date |
Topic |
|
|
April 3 |
Introduction |
|
|
April 5 |
What is SCM? Discussion of presentations |
|
|
April 10 |
Strategy
|
|
|
April 12 |
2 keys to SCM – information
and Trust |
|
|
April 17 |
Information flows and new
technology |
|
|
April 19 |
Information flows and new
technology |
|
|
April 24 |
Trust and negotiation |
|
|
April 26 |
Key SCM processes –
Purchasing Presentation 1– supplier
certification |
|
|
May 1 |
Key SCM processes –
Purchasing Presentation 2 – social
responsibility |
|
|
May 3 |
Test 1 |
|
|
May 8 |
Key SCM processes –
Logistics Presentation 3 – The role
of ports in |
|
|
May 10 |
Key SCM processes –
Logistics Presentation 4 – 3rd
party logistics providers |
|
|
May 15 |
Key SCM processes –
Logistics Presentation 5 – RFID
technology |
|
|
May 17 |
Building the chain – make
verses buy Presentation 6 – BPO to |
|
|
May 22 |
Make / buy Presentation 7 – the
virtual chain? |
|
|
May 24 |
Optimization and selection
of team members Presentation 8 – how many
suppliers do you need? |
|
|
May 29 |
No class labor day |
|
|
May 31 |
Optimization and selection
of team members Presentation 9 – creating a
diverse supply base |
|
|
June 5 |
Retention and measurement Presentation 10 – supply
chain risk? |
|
|
June 7 |
Slack day |
|
Presentation 1 - Supplier certification:
Many organizations certify suppliers before they are willing to do business
with them. At a minimum this presentation will describe why companies certify,
typical criteria in the certification process and some basics on the methods
employed to actually do the certification. Actual examples are expected as part
of the presentation.
Presentation 2 – Social
responsibility: Corporate social responsibility and its synonyms are terms that
are seemingly being used everywhere in business these days. This presentation
will discuss why social responsibility has become an issue in supply chain
management. The presentation will also provides some guidance as to what
socially responsible supply chain behaviors are and how these behaviors
influences the short and long term performance of the company.
Presentation 3 – The role of
ports in
Presentation 4 – Third party
logistics: Many organizations today market themselves not as transportation
providers, but instead as 3rd party logistics providers (3PL). This
presentation will discuss what differentiates a 3PL from a transportation
provider. In addition, the presentation should cover additional topics such as
why use a 3PL, the types of services offered by 3PL’s and perhaps how to chose
a 3PL. Other issues that might be considered include the move to 4PL’s and
other recent innovations.
Presentation 5 – RFID: Radio
frequency identification tags (RFID) are supposedly the next big technology in
the tracking of products in supply chains. This presentation should explain
what RFID does (as compared to a bar code) as well as how the move from bar
codes to RFID will improve supply chain operations. It is expected that the
presentation will provide some information on how the tags are presently being
used as well as some basic information on adoption in the future.
Presentation 6 – BPO to
Presentation 7 – the virtual
chain: The term virtual is in the news all the time these days. This
presentation will discuss what virtual means from a supply chain perspective.
So the presentation should cover what a virtual chain is / could be. It is also
expected that this presentation will cover the difference between creating a
virtual chain and a hollow chain / company. Some information on how to manage
virtual chains should be provided, assuming of course the presenters think
going virtual makes sense. If the presenters think virtual chains are a bad
idea they must present a logical argument as to why they would not go virtual.
Presentation 8 – How many
suppliers do you need? An issue that all companies who are buying a product or
service face is the number of suppliers to use for that input. This
presentation should provide a detailed discussion of the generic options
available as well as criteria to choose between the various options.
Presentation 9 – Creating s
diverse supply base: Many organizations now have programs to encourage
increased diversity in their supply base. This presentation should cover the
driver for these programs, the possible benefits and challenges to pursuing
increased diversity in the supply chain, and finally should provide some
guidance as to how to achieve diversity goals within the context of overall
supply chain goals.
Presentation 10 – Supply chain
risk: A topic that has recently garnered a great deal of attention is the risks
that are created through creating lean, globally dispersed supply chains. This
presentation should provide a quick overview of the types of risks that
managers are starting to consider as well as some risk mitigation basics. Be
sure to focus on supply chain risks as opposed to other types of risk.