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BA 352 Organizational Behavior (4 credits)

Fall 2006

College of Business, Oregon State University

 

 

Corrine Gobeli, Ph.D.

314 Bexell

541.737.3355

gobelic@bus.oregonstate.edu

 

 

Office hours:

Tuesday, 2 PM – 3PM

Wednesday 9-10 AM

Thursday,  3-3:50 PM

or by appointment

 

Welcome to BA 352, a course that deals with the challenge of working with others in contemporary organizations. It is designed to help you think critically and act effectively in some of the typical “people” situations you may encounter in your careers.

 

The course involves both conceptual (know what) and skill (know how) learning. That is, you will learn about theories and concepts through readings, lectures and case studies. You will also apply principles through group work, simulations, role plays and other interactive exercises.

 

To do well in this course, think about your past experiences and your existing theories and assumptions of why people (including you) do what they (you) do at work. Investing time and thought and being open to new ideas and experiences will lead to valuable insights and skills.

 

Learning Outcomes

 

This course is designed to help you to:

  • Assess the values, attitudes, perceptions, skills and behaviors that affect your interpersonal effectiveness and professionalism

 

  • Develop, practice and enhance the essential interpersonal skills for being an effective coworker and manager; display good work habits, time management and self discipline.

 

  • Work as a productive member of a work group or team to accomplish group goals and objectives

 

  • Work effectively, respectfully, ethically and professionally with people of diverse backgrounds, organizational roles, interests and personalities

 

  • Communicate effectively and professionally in business situations – in writing, speaking and listening.

 

  • Use appropriate conceptual frameworks from management research & practice to diagnose and improve individual performance and group dynamics.

 

 

 

 

 

E-mail Communication

 

All students registered for business courses have an assigned e-mail address in the College of Business computer system. If you are not already familiar with the system, check with the Hewlett-Packard Computer Lab (Bexell 112) for information about how to access your account. Also, if you prefer to use your ONID e-mail address, Bexell lab assistants can explain how to have mail addressed to @bus.orst.edu automatically forwarded to your ONID address. I will communicate outside of class using e-mail; thus, it’s important to check your e-mail regularly. Class power points, for example, will be sent via e-mail.

 

Supplementary Course Information

Supplementary material including copies of handouts, assignments, and resource materials will be posted to the web, accessible through the College of Business website (Student Services>course Materials>BA352>Gobeli). Check with the Computer Lab if you can’t figure out how to access these materials.

You will find supplementary material in the following folders:

Assignments

Writing Guidelines

Chapter Questions

Resources

 

It’s also a good idea to explore the Student CD-ROM and McGraw-Hill On-Line Learning Center. See your textbook for details.

 

Required Texts

 

•     Kinicki, A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.) NY: McGraw-Hill. (one copy on reserve at Valley Library)

•     Byham, W.C. (1998) Zapp. Pittsburgh: Development Dimensions Press. (three copies on reserve at Valley Library)

 

Readings and Activities

 

Homework assignments, listed on the Course Schedule, include readings from the texts, self-assessments, and individual and team deliverables. Please read each chapter and complete hand out exercises prior to class so you will be ready to participate actively. Think about the material critically and relate the theories and concepts to your experience in organizations. Lectures and chapter presentations will not merely summarize the assigned readings but rather, will highlight and build upon them, so you must review basic concepts before class.

 

Individual Deliverables

 

Examinations (250 points)

 

There will be one midterm exam (100 points) and a comprehensive final exam (150 points). If you want to do well, complete the required readings and listen in class. Exams will cover the assigned readings as well as classroom presentations, discussions and activities.  Exams will include multiple choice, true/false and matching questions, short answer, essay and mini-cases, and will require you to understand, apply and integrate concepts. The Student CD-ROM and Online Learning Center include practice quizzes to help you study the material. Additionally, practice quizzes will be posted to the Course Materials website so that you can check your understanding of the material as we go along.

 

 

Peer Evaluation Memo (50 points)

Each team will develop a list of criteria (performance expectations) against which each member will be evaluated.  At the end of the term, you will evaluate the overall performance of your team and the individual members – in confidence – and communicate your ratings and the rationale in a formal memo.  These evaluations may be used to adjust a student’s grade on the Resource Guide. Detailed guidelines will be distributed later and posted to Course materials.

 

Chapter Presentation (25 points)

Team work requires individual accountability as well as collaborative effort. Your contribution to the chapter presentation will be assessed by the instructor.

 

Participation (50 points)

Every student in the class has a contribution to make. And every student is expected to contribute to in-class discussions and learning activities. The benefit is that you will have an opportunity to share your ideas, insights, and experiences, test your views and interpretations of the course material, ask thoughtful questions and enhance your learning in a supportive climate with your peers and the instructor. To receive points, you must contribute meaningfully and regularly to large class discussions.

 

Display a name tent everyday so you can receive credit for your contributions to class discussions and activities. You can be called upon at any time to explain chapter concepts; it is best to volunteer when you think you are ready. If you have difficulty contributing in large classes, please see me privately about strategies to increase your comfort and involvement. For suggestions, read pp. 123-132 about self-efficacy and self management and pp. 187-194 about goal setting. A SMART goal may help you in this area.

 

Hands-on exercises (in the textbook) and in-class exercises are designed to apply concepts and build skills. To gain the most from these experiences and to support your peers, your behavior needs to be authentic and serious – and you need to be present.

 

Two missed classes during group activities are permitted (although not encouraged). Showing up after class or a group activity has begun and/or leaving early both count as an absence. Points are deducted from your overall total participation score for failure to participate in class activities because of absences or tardiness. Your group’s success depends upon each person being a committed member of the team.

 

The two “missed classes” allowance should provide enough flexibility to deal with unexpected emergencies, illness, athletic events or job interviews. Obviously, coming to class is very important!!!!

 

Zapp Quiz/Activity (25 points)

Instructions for the Zapp assignment will be distributed later in the term.

 

Team Deliverables

 

Early in the term you will form self-managed project teams of no fewer than five nor more than six persons. Many class activities will take place in these teams. It‘s up to you to select, organize and structure the team in order to achieve course goals. The major deliverables for your team are:

·        a formal Resource Guide proposal (20 points)

·        a 10-15 page Resource Guide  (100 points)

·         a 12-15 minute oral presentation to management of the Resource Guide (80 points)

·        a 20-25 minute oral presentation of one chapter of the text book (50 points)

Detailed guidelines will be distributed and posted to COB Course materials.

 

 

Written Assignments

 

The ability to write clear, complete, concise and compelling business materials is a critical basic skill. Your written materials, both individual and team, will be assessed against the standards of business English, including grammar, spelling, organization and presentation. Please refer to the Writing Guidelines for more information.

  

No written assignments will be accepted late unless you receive permission from the instructor prior to the due date. Permission will be granted only for serious reasons and then only with adequate (at least one class period) advance notice.” Forgotten” papers will be docked points.

 

Extra Credit

 

You may earn up to 5 points of extra credit by attending specific campus activities related to the world of work, reporting on them in a one - two page memo. You may be asked question on the activity in class. Write-ups must be submitted within one week of the event. Check the web for detailed guidelines. Among the approved activities are workshops during Career Week, presentations at the Austin Entrepreneurship Program and selected University Counseling Service workshops.

 

Opportunities may also be announced as they become available.

 

Special Needs

 

Accommodations are collaborative efforts between students, faculty and Services for Students with Disabilities (SSD). Students with accommodations approved by SSD are responsible for contacting me prior to or during the first week of the term to discuss accommodations. Students who believe they are eligible for accommodations but who have not yet obtained approval should contact SSD ASAP at 737-4098.

 

Academic Honesty.

 

Good ethical behavior is an increasingly important aspect of organizational life. Similarly, you are expected to abide by strict academic honesty standards. Infractions can result in an “F” for the course and an Academic Dishonesty Report filed with the University. Refer to Academic Regulations and Procedures described in the Schedule of Classes, if you have questions about these policies.

 

For more information, refer to the student conduct website http:www.orst.edu.admin/stucon/index.htm

and/or the Academic issues page http:www.orst.edu/admin/stucon/achon.htm

 

Assessment and Grading

 

Your final grade will be based on the number of points you earn throughout the term. The maximum number of points for each assignment are listed below. However, an adjustment to the overall class distribution may be made by the instructor at the end of the term to account for the degree of difficulty in course examinations. The expanded (+/-) letter grade system is used for this course. You are expected to keep track of your own points.

 

Any appeals to a grade received must be submitted in writing within one week of the receipt of the grade and must include detailed, specific rationale for a review of the grade.

 


 

 

Course Assignment

Points

Your score

Individual assignments

 

 

 

Exams

 

 

 

            Mid-term exam

100

 

 

            Final exam

150

 

 

Memos

 

 

 

            Team Evaluation: rating and memo

50

 

 

Zapp Activity

25

 

 

Chapter Presentation

25

 

 

Participation

50

 

Team assignments

 

 

 

Chapter Presentation

50

 

 

Team Project

 

 

 

      Project Proposal

20

 

 

      Resource Guide

100

 

 

Presentation

80

 

Total Course Points

650

 

Extra credit

Max 5

 

 

 

 

 

 

 

 

 

 

 

 

 

The 4 P’s of Classroom Behavior

During Spring term 2006, a group of 11 seniors, under the direction of Dr. David Baldridge, conducted a study of the student climate in the College of Business at OSU and offered recommendations to enhance the student experience and increase student engagement. To improve the climate within classrooms, they offered the following as expected norms of classroom behavior.

 

Classroom behavior should be guided by the norms of

·         punctuality

·         preparation

·         participation

·         professionalism