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BA 514: The Essence
of Business - Sustainable Business Operations (4 Credits)
Course
Syllabus
Spring
2013: TR 8 am-9:50 am-
ILLC 344
TR 10 am – 11:50
am- ILLC 344
TR 2 pm – 3:50
pm- ILLC 345
Instructor: Randal
Smith
Office: 201C Strand Ag Hall
Office Phone: (541) 737-4638
E-mail: randal.smith@bus.oregonstate.edu
Required Texts: Business Statistics
– A First Course (custom 5th edition).
Levine, Krehbiel and Berenson,
Pearson/Prentice-Hall, ISBN: 978-0-558-84581-0
Operations Management, Processes and Supply Chains, Tenth
Edition. Krajewski,
Ritzman, and Malhotra,
Pearson/Prentice-Hall, ISBN: 978-0-13-296055-7
Optional
Software: Myomlab and mystatlab from
Pearson. (See instructor regarding these
software requirements prior to purchasing.)
Prerequisites: College
algebra (including probabilities)
Course
Materials: On BlackBoard
Office
Hours: Tuesday
1 pm to 2 pm, Thursday 4 pm to 5 pm
Available other times
by appointment via email
Course Description
Operations are the processes by which an
organization transforms inputs (e.g., labor, material, and knowledge) into
outputs (products and services). Operations managers are responsible for
designing, running and improving the processes and systems to efficiently
accomplish this for production or service businesses. This course focuses on the concepts and tools
employed by operations managers to provide their organization a competitive
advantage. Topics include statistical
tools and quantitative methods (descriptive statistics, probabilities,
sampling, interval estimation and hypothesis testing) and operations management
concepts (strategies, forecasting, process design, capacity utilization,
quality systems, supply chain management, inventory management, resource
planning, sustainability and lean systems.)
COURSE
OBJECTIVE
The
objective of this course is to learn how to manage operations based on theory
and real life applications. The course
presents a balanced approach of qualitative concepts and tools as well as
quantitative problem solving and decision making.
LEARNING
OUTCOMES
Students
completing BA 514 will be able to:
1
Make use of the appropriate statistical tools for making
inferences about a population based on sample information.
2
Interpret the results of statistical analyses and recommend
actions for business decision-making.
3
Express an understanding of the main concepts of operations
management, including operations strategies, capacity utilization, process
design, quality systems, supply chain management, inventory management,
resource planning, and sustainability.
4
Recognize the integration of operations management tools and
concepts with other functions or departments within the organization.
5
Select the operations management solution most appropriate
for a given business situation.
CLASS
PROTOCOL
Statistics
and Operations Management lecture materials are provided on the OSU BlackBoard website.
The lecture titles are shown on the course schedule. Please review these materials prior to the
scheduled class time for a more complete understanding of the covered topics.
COURSE GRADING
Final grades will be determined from
the following distributions and grade scale:
·
Quizzes
– 150 points
·
In Class Project – 100 points
·
Midterm Exams (2) – 150 points
·
Final Exam – 100 points
Total – 500 points
|
A |
≥ 92% |
B minus |
80 - 82% |
D |
60 - 70% |
|
A minus |
90 - 92% |
C plus |
78 - 80% |
|
|
|
B plus |
88 - 90% |
C |
72 - 78% |
|
|
|
B |
82 - 88% |
C minus |
70 - 72% |
F |
< 60% |
Course
Policies
Makeup
Exams and Quizzes
Makeup exams will be given only for missed exams excused in
advance by the instructor. Excused absences will not be given for airline
reservations, routine illness (colds, flu, stomach aches), or other common
ailments. Excused absences will generally not be given after the absence has
occurred, except under very unusual circumstances.
Incompletes
Incomplete (I) grades will be granted only in emergency
cases (usually only for a death in the family, major illness or injury, or
birth of your child), and if the student has turned in 80% of the points
possible (in other words, usually everything but the final paper). If you are
having any difficulty that might prevent you completing the coursework, please
don’t wait until the end of the term; let me know right away.
Statement
Regarding Students with Disabilities
Accommodations are collaborative efforts between students, faculty and Disability Access Services (DAS)
with accommodations approved through DAS are responsible for contacting the
faculty member in charge of the course prior to or during the first week of the
term to discuss accommodations. Students who believe they are eligible for
accommodations but who have not yet obtained approval through DAS should contact
DAS immediately at 541-737-4098.
Expectations
for Student Conduct
Student conduct is governed by the university’s policies, as
explained in the Office of Student Conduct: Information and Regulations.
Academic
Integrity
Students are expected to comply with all regulations
pertaining to academic honesty. For further information, visit Avoiding Academic Dishonesty,
or contact the office of Student Conduct and Mediation at 541-737-3656.
OAR 576-015-0020 (2) Academic or Scholarly Dishonesty:
a) Academic or Scholarly Dishonesty is defined as an act of
deception in which a Student seeks to claim credit for the work or effort of
another person, or uses unauthorized materials or fabricated information in any
academic work or research, either through the Student's own efforts or the
efforts of another.
b) It includes:
(i) CHEATING - use or attempted
use of unauthorized materials, information or study aids, or an act of deceit
by which a Student attempts to misrepresent mastery of academic effort or
information. This includes but is not limited to unauthorized copying or
collaboration on a test or assignment, using prohibited materials and texts,
any misuse of an electronic device, or using any deceptive means to gain
academic credit.
(ii) FABRICATION - falsification or invention of any
information including but not limited to falsifying research, inventing or
exaggerating data, or listing incorrect or fictitious references.
(iii) ASSISTING - helping another commit an act of academic
dishonesty. This includes but is not limited to paying or bribing someone to
acquire a test or assignment, changing someone's grades or academic records,
taking a test/doing an assignment for someone else by any means, including
misuse of an electronic device. It is a violation of Oregon state law to create
and offer to sell part or all of an educational assignment to another person
(ORS 165.114).
(iv) TAMPERING - altering or interfering with evaluation
instruments or documents.
(v) PLAGIARISM - representing the words or ideas of another
person or presenting someone else's words, ideas, artistry or data as one's
own, or using one's own previously submitted work. Plagiarism includes but is
not limited to copying another person's work (including unpublished material)
without appropriate referencing, presenting someone else's opinions and
theories as one's own, or working jointly on a project and then submitting it
as one's own.
c)
Academic Dishonesty cases are handled initially by the academic units,
following the process outlined in the University's Academic Dishonesty Report
Form, and will also be referred to SCCS for action under these rules.
OSU
Student Evaluation of Teaching
Course evaluation results are extremely important and are used to help me
improve this course and the learning experience of future students. Results
from the 19 multiple choice questions are tabulated anonymously and go directly
to instructors and department heads. Student comments on the open-ended
questions are compiled and confidentially forwarded to each instructor, per OSU
procedures. The online Student Evaluation of Teaching form will be available
toward the end of each term, and you will be sent instructions via ONID by the
Office of Academic Programs, Assessment, and Accreditation. You will log in to
“Student Online Services” to respond to the online questionnaire. The results
on the form are anonymous and are not tabulated until after grades are posted.
Course Calender
|
Wk |
Date |
Material Covered |
In-class Activity |
Assignment Due |
|
1 |
April 2 |
Introduction Data
Collection and Presentation
Chap 1.1-.6; 2.1-.5 (Levine) |
|
|
|
April 4 |
Numerical
Measures Chap 3.1-.4 (omit Chebyshev’s Theorem) (Levine) |
Quiz 1 |
April 4th In Class |
|
|
2 |
April 9 |
Normal
Distribution Chap 6.1-.3 (Levine) |
|
|
|
|
April 11 |
Sampling
Distribution Chap 7.3-.5 (Levine) |
Quiz 2 |
April 11th in Class |
|
3 |
April 16 |
Confidence
Intervals Chap 8.1-.4 (Levine) |
|
|
|
|
April 18 |
Hypothesis Testing Chap 9.1-.4 (Levine) |
Quiz
3 |
April 18th in Class |
|
4 |
April 23 |
Statistics Midterm |
Midterm
Exam |
1 hour and 50 minutes in
class |
|
|
April 25 |
Operations Strategy
Chap 1 (Krajewski) |
|
|
|
5 |
April 30 |
Forecasting Chap 14 (Krajewski) |
In Class Project1 |
Uploaded in Blackboard by Sunday, May 5th
11:59 pm |
|
|
May 2 |
Capacity Chap 6 (p 201-211); Sup A (Krajewski) |
|
May 2nd in Class |
|
6 |
May 7 |
Process
Chap 3 (90-96, 104-109); Chap 10 (p 367-369) (Krajewski) |
|
|
|
|
May 9 |
Total Quality Management Chap 5 (p 158-165, 181-182);Chap 4 (p 131-140) (Krajewski) |
Quiz 4 |
May 9th in Class |
|
7 |
May 14 |
Statistical Process
Control Chap 5 (p 166-180) (Krajewski) |
|
|
|
May16 |
Operations Midterm Exam |
Midterm Exam |
1 hour and 50 minutes in Class |
|
|
8 |
May 21 |
Inventory
Management Chap 9 All; Chap 10 (p
363-367 ; Sup C (p 345-350) (Krajewski) |
|
|
|
|
May 23 |
Enterprise Resource
Planning Chap 16 (p 544-561) (Krajewski) |
In Class Project 2 |
Uploaded in Blackboard by Tuesday,
May 28th 11:59 pm |
|
9 |
May 28 |
Supply Chain
Management Chap 10 (p 360-363,
369-371); Chap 12 (p 412-415, 421-428) (Krajewski)
Chap 7 (p 244-248) (Krajewski) |
|
|
|
May 30 |
Lean Systems Chap 8 (p 276-286, 290-296) (Krajewski) |
Quiz 5 |
May 30th in class |
|
|
10 |
June 4 |
Sustainability Chap 13 (Krajewski) |
Quiz 6 |
June 4th in Class |
|
|
June 6 |
Non-Cumulative Final Exam |
Final Exam |
1 hour and 50 minutes |