Oregon State University

Oregon State University Home Page

BA357 Operations Management

Summer 2005

[Schedule] [PowerPoint Files]

 

Instructor: Mark Pagell, Ph.D.

Office: 400E Bexell Hall

Office Phone: 737-6036

Home Phone: 541-431-3950 (I live in Eugene)

E-mail: pagellm@bus.oregonstate.edu

Office hours:

 

Monday: 1-2

Wednesday: 9.30-10.30

 

If these times are not convenient I will gladly schedule an appointment at another time with appropriate notice.

 

PURPOSE OF THE COURSE:

 

The primary purpose of this course is to introduce you to the operations management function within an organization. Operations management is the control of the resources necessary to deliver a company’s goods or services to their customers. In other words this is the part of the company where the primary creation of value occurs. No matter what field you are in you will be a better employee if you understand how your company produces its’ goods or services.

 

The specific learning objectives for the course are that students completing BA357 should be able to:

 

1)   Express an understanding of the main concepts of Operations Management, including operations strategy, process design, quality, supply chain management, and resource planning and utilization,

2)   Be aware of key tools and strategies used by operations managers

3) Understand the integration of the various tools and concepts both with each other and with tools and concepts used in other parts of the organization.

 

 

 

REQUIRED READING:

 

Operations Management, Custom Edition for Oregon State University, BA 357, Prentice-Hall

 

All of the overheads I plan on using during the term will be available via the web.

 

EXPECTATIONS:

 

No course teaches itself. And no professor can make up for lack of effort on the student’s part. If you want to get the most out of this class you must: 1) have the required prerequisites, 2) be prepared for class, 3) participate in class, 4) display mastery of the subject matter, and 5) act professionally.

 

ACADEMIC HONESTY

 

All students are expected to abide by the university’s rules on academic honesty. Failure to do so will result in failing the class. Students should be aware of what constitutes cheating as well as plagiarism.

 

STUDENTS WITH SPECIAL NEEDS

 

If you have any special needs that will need to be addressed please contact me during the first 2 days of class.

 

PERFORMANCE APPRAISAL

 

Exams:

 

·        You will take 2 exams during the term. The final exam is not cumulative.

·        Exams will cover lecture material, the assigned readings, and any other material covered in class such as presentations.

·        Make-up exams will only be given to students who have a university-approved absence, which I am made aware of before 8am of the day of the exam. Students who do not have such permission will take a cumulative essay final.

·        Any student caught cheating on an exam will fail the course

 

Quizzes:

 

There are 7 quizzes scheduled over the course of the term. Each quiz will consist of 5 questions pertaining to the material we covered since the previous quiz (or test). You will have 10 minutes to do the quiz (maximum). You will be allowed to miss one quiz with no questions asked. If you do not miss any quizzes you can drop the lowest quiz grade. Any additional quizzes you miss you will receive a zero on.

 

Participation:

           

As noted above you are expected to participate in class. Participation is the way that you disseminate information to other members of the class, as well as to me. Participation is a way to show me that you understand a topic, as well as a way to inform me that a topic has not been fully explained.

 

There is no formal grade for participation, but I reserve the right to increase a student's grade by up to 5% for adding to the quality of the class. I also reserve the right to penalize students who detract from the value of the class. Being unprepared, interrupting others, and or not participating in informal groups are all ways to detract from the learning experience of others. Students who detract from the value of the class can have their grade lowered by up to 10%, and in special situations may fail the class.

 

 

 

GRADES:

 

Exams: 2 at 100 points each:                                         200 points

Quizzes: 7 – at 10 points each dropping the low score: 60 points

Total                                                                            260 points

 

Grades are assigned as follows:

 

A                     > 92%

A minus            90%-92%

B plus              88%-90%

B                      82%-88%

B minus            80%-82%

C plus              78%-80%

C                     72%-78%

C minus            70% - 72%

D plus              68% - 70%

D                     62% - 68%

D minus            60%-62%

F                      less than 60%

 

 

 

NOTE: This syllabus as well as the schedule are subject to change. Every effort will be made to adhere to these documents. However, things can change. When change occurs you will be notified in class. It is the student's responsibility to be aware of these changes.