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This sample syllabus was used by Dr. Fran McKee-Ryan during Winter 2005. It should be replaced with the syllabus that will be used by Marla Hacker.

 

 

BA 352Organizational Behavior (OB)

Dr. Fran McKee-Ryan

Winter 2005

 

Class

T/Th 8 – 10 am OR 10 am – noon

Office #

Bexell 424

Office Hours    

T/W/Th 2:30-3:30

E-mail

fran@bus.orst.edu

Phone    

737-6030

TA

Katie Harrod

TA Contact

HARKJ169@bus.orst.edu

 

Books

Required: Kinicki, A. & Kreitner, R. (2003). Organizational Behavior: Key Concepts, Skills, & Best Practices. New York: McGraw-Hill.

                  Byham, W. C. (1998). Zapp! The Lightning of Empowerment. New York: Fawcett.

Recommended: Covey, S. R. (1989). The 7 Habits of Highly Effective People. New York: Fireside.

                            Covey, S. R. (2004). The 8th Habit: From Effectiveness to Greatness. New York: Free Press.

 

MY PHILOSOPHY OF LEARNING

Learning is an active process! My goal as an instructor is to help you learn to think. 

(That doesn’t mean to tell you what to think, but to encourage you to grow & develop in the way you think about things.)

My role is to establish a constructive learning environment where you are comfortable to share your ideas and opinions openly. 

I will come prepared and use various different techniques to stimulate your thinking.

Your job is to “own” your personal learning.

 

My expectations are that each of you will:

¨       come to class regularly

¨       be prepared for each session (i.e., complete any reading and/or assignment)

¨       make regular and meaningful contributions to class discussions

¨       actively contribute to your team activities

¨       behave professionally and with integrity

¨       adopt airplane takeoff rules: We begin on time and all portable electronic devices must be stowed. No cell phones at any time.

 

WHY DO YOU NEED THIS CLASS?

No matter what career you have, you will either manage others or be managed. If management was easy and common-sense, Dilbert would not be a household name. Effective use of “human resources” (employees) is a critical component for successful business in today’s global, service-oriented economy.  Whatever your major, working with and through others (the definition of management) is crucial to your success.  BA 352 gives you an opportunity to learn about organizational behavior & management in a way that you can apply it throughout your career.

 

What Can You Expect to Learn During the Next 10 Weeks?

Ø       Traditional & current organizational behavior (OB) topics, such as organizational culture, perceptions, attributions, leadership, motivation, individual differences, group dynamics, and interpersonal relationships at work.

Ø       Insight into human behavior at work (on the individual, group, and organizational level) by emphasizing theory, research, practice, and personal experience.

Ø       Why employees are among organizations’ most valuable resources.

 

THE PAYOFFAfter Successfully Completing This Course—You Will Be Able To:

Ø       Spot a “Dilbert Manager” from across the room and know what to do to avoid being in someone’s “bad boss” story.

Ø       Solve real-world management dilemmas & problems using 100 years of research in business.

Ø       Communicate your views and ideas in a coherent and competent way (both verbally and in writing).

Ø       Be a team player and make a valuable contribution to high-quality products.

Ø       Apply what you know about management and org behavior to your own career.


LEARNING ASSESSMENTS

EXAMS

¨       There are two exams: a midterm and a comprehensive final (making up about 55% of your overall grade). Exams are not given early or late and grades are not curved. Exams are about half essay, and half some combination of multiple choice, fill-in-the-blank, and matching. The final exam is comprehensive, and we’ll have a review session. Its focus is application of what you’ve learned.

¨       Any material covered in class or in the text may appear on an exam.  Some questions are on facts/definitions, but most ask you to apply the material (i.e., integrate your OB knowledge with real-world problems). Thus you need to be able to think about and apply the concepts we learn in class to succeed. Questions are from the book and from class, including (but not limited to) lectures, class discussions, videos, speakers, exercises, and team activities.

 

Personal Reflection & Team Process Paper

This paper is a 2-5 pages to a) individually respond to what you have learned about management & OB as it relates to you and your future/career and b) summarize your team experience. You will complete a variety of self-assessments and team activities during the term, as well as discussing the 7 Habits. Your paper offers an opportunity to process what you’ve learned and provides a valuable tool for career exploration and future plans. More details will come.

 

PARTNER CASES

You will work with a partner to complete two case analysis papers: CSRs at Computerized Solutions and Zapp! The Lightning of Empowerment.

 

TEAM PROJECTS

Students form themselves into teams that keep the same members for the term (so that the team becomes a focal point for skill development & learning). Your team’s success depends on you. In extreme cases, a non-contributing group member may be “fired” from the team. A fired team member must either a) be “hired” by another team or b) complete all remaining team assignments alone.  Key points related to teamwork:

¨       All team members are responsible for the content included in any team assignment or project you turn in. Make sure that your project is something you’re willing to put your name on.

¨       Each team assignment must be a cohesive team project. It must not seem like four or five sections that have been cut & pasted together without knowing each others’ parts!

¨       Each team member must contribute to each team project. It’s not OK to have each person do half of the assignments. 

¨       Every team member must present at least once during the term. Not all members have to present at each presentation.

¨       Collaborate only with the members of your team on the projects: you should not discuss them with any other teams (from your class or other classes).

¨       Team members rate the performance of each team member and allocate points accordingly.

à       Individual grades are computed based on the average of all team member responses.

à       Ratings are confidential, non-negotiable, and are not changed once calculated.

à       Evaluations are due at the time of your team presentation, or you forfeit the opportunity to rate your teammates and lose 5 points.

SMALLER PROJECT: 7-Habits Assignment 

Note: Projects will be returned after all 7 (or 8) habits have been presented, regardless of when your team presents.

Each team is responsible for one of the seven habits from The 7 Habits of Highly Effective People and 2 deliverables:

¨       Handout: Write a 1-page handout (can be double-sided). A manager should be able to pick up that piece of paper and implement the habit based only this document. This should be provided to your peers. Note: All written material must be written by your teamnot taken directly from existing sources.

¨       Presentation: Each team has 20 minutes (only) to overview the Habit to the class (5 minutes) and provide an activity to illustrate the Habit in a practical way for the class. This should “personalize” the habit to your classmates. (10-15 minutes).

 

BIGGER  PROJECT: International Handbook

Businesses today operate in a global economy, and research shows that managerial practices and behaviors must be modified for different cultures. The purpose of this assignment is to identify action strategies that should be used when working abroad in a business setting. You have been hired as consultants to develop a handbook to prepare US employees for a short-term international assignment.  4 deliverables:

¨       Team: Project Plan Develop a blueprint for the project: develop a statement of purpose; identify key activities, deliverables, accountability, etc.; provide peer evaluation criteria & weighting;

¨       Individual: Research Summary

o        Visit the website http://www.plagiarism.org/research_site/e_what_is_plagiarism.html and read “what is plagiarism?” and “types of plagiarism”. Write (do not cut & paste!)  a ½ -1 page summary & interpretation of this document.

o        As a team, conduct significant research and find as much information as you can about your country.  Then each person writes an annotated bibliography for 5 (or more) different sources (i.e., each source can only be used by one team member). This bibliography includes the full citation and a summary of the information found in the source.

¨       Team: Handbook Summarize your research findings in a colorful, creative handbook (no more than 12 sheets of paper, including title page, pictures, graphs, bibliography, etc.). Note: All written material must be written by your teamnot taken directly from existing sources.

¨      Team: Presentation Briefly (10 minutes) present your findings to the class in an interesting and informative way.


EXTRA CREDIT OPPORTUNITY

You may earn up to 10 points in extra credit by reading a reading a book about business management (and the topics we cover in class), writing a book report/review, and presenting your findings to the class. The book must be one that you find on your own—NOT one that you read for another class.  Prepare a written summary (2 pages) and a class presentation (5 minutes) integrating material from class with the book.  Make it interesting and fun! Only one student can do the extra credit on a given book—first come first served—and it’s by instructor approval. You must sign up on the calendar in my office; if you don’t present on the day you signed up, your opportunity expires. No credit is given unless both parts are completed, so this cannot be done after the term ends and grades are calculated.

 

GRADING CRITERIA/COURSE POLICIES

 

Grading Criteria  If you think of OSU as providing a product to consumers, you are it. My job (along with the other faculty here) is to make the best “product” that I can to put on the market (when you get a job). So, I think of graded assignments in terms of whether I would want them to reflect the quality of Oregon State and the College of Business. Every time I read something you turn in, I think to myself, “Would I want people outside of OSU to see this?” and then I assign a grade based on these general guidelines:

A

Excellent!

Superior Work!  Sign my name and send to the client.

Note: The grade of “A” in BA 352 is reserved for those assignments that represent truly exceptional work.

B

Above Average

Really Good Work.  Demonstrates professional competence. Make a few changes and it’s ready to go.

C

Average

Needs More Work.  Quite a few areas need to be reworked/improved, but has good potential

D

Below Average

Marginally Acceptable.  Needs a major overhaul.

F

Fails

Completely Unacceptable.

Late Assignments/Makeups  Unless you have an acceptable reason and give advance notice, I deduct 25% of the available points for late submissions and give no points once an assignment is returned to the class. All assignments are due at the beginning of class.

Academic Dishonesty   If any portion of any assignment has been “borrowed” from another source, this constitutes plagiarism and is subject to the Academic Dishonesty Policy below. 

¨       Any case of academic dishonesty results in a grade of F for the course and filing of a report with the Student Conduct Office.  This action is allowed by Academic Regulations & Procedures as described in the Schedule of Classes.  I expect you to know and understand these policies and regu­lations. If questions arise, see me right away!  For more information, see OSU’s student conduct website http://www.orst.edu/admin/stucon/index.htm and/or the Academic Issues page http://www.orst.edu/admin/stucon/achon.htm.

¨       A Note on Plagiarism (quoted from the APA): “Authors should cite the sources of their ideas and methods as well as put quotation marks around phrases taken from another source. The change or reordering of a few words in a sentence does not relieve authors of the obligation to quote and recognize appropriately the source of their material.” 

¨       If you “cut & paste” something from the internet or any other source, you MUST use quotation marks around the material you cut & pasted. Material that is summarized from a source MUST be referenced (parenthetically or with a number).  Please do not fail this class by violating this simple rule.

Ø       Written Assignments 

¨       Your work must be professional! 

o        Proof your work. No assignment that has not been proofread and double-checked for typographical and/or grammatical errors will earn an A (excluding in-class writing assignments, such as essay questions on exams).  NOTE: 5 or more spelling and/or grammar errors = —  10%.

¨       Assignments must be typed.

o        Standard 1” or 1.25” margins

o        either 10-point Arial or 12-point Times New Roman only

o        1.5 line spacing

o        Put your Name, Class Day/Time, and/or Group Name on each paper you turn in. ID #s are not necessary!

o        Staple the pages together. No need for fancy binding. If you really want to bind your International Project, please use binding that makes it easy to read & turn pages and don’t use a slippery report cover.

¨       I will review an advanced draft of a paper up to one week before it is due.  See me for details.

¨       For information about how important writing is to managers, read this: (http://www.writingcommission.org/prod_downloads/writingcom/writing-ticket-to-work.pdf)


GRADING INFORMATION

POINT SUMMARY

 

 

 

Grade

Points

Assignment

Points

Your Score

 

A

465 –  500

Midterm

100

__________

 

A-

450 –  464

Final Exam

150

__________

 

B+

440 –  449

Partner Cases (2 @ 5 pts each)

10

__________

 

B

415 –  439

7-Habits—Team

100

__________

 

B-

400 –  414

International Project (IP): Project Plan—Team

20

__________

 

C+

390 –  399

IP Research Summary—Individual

30

__________

 

C

365 –  389

IP Handbook &  Presentation—Team

70

__________

 

C-

350 –  364

Personal Reflection & Team Process Paper

20

__________

 

D

326 –  349 

TOTAL POINTS

500

 

 

F

< 325

Though rarely done, I reserve the right to curve grades at the end of the term. However, I do not round grades.  I try to give students the benefit of the doubt in grading throughout the term. There is also an extra credit opportunity (see p. 3).

 

SCHEDULE *

Week—Dates

Topic

Tuesday

Thursday

1—Jan 4 & 6

Intro

Management

 

Read:  Ch 1 (pp 2-17, HOE p 14)

2—Jan 11 & 13

Org Culture/ Ethics

International

Read:  Ch 2 (pp 22-41, IE p 42, q 1)

Team Sign-ups Due

Read:  Ch 3 (pp 44-62, HOE, p 51; IE p 62)

Guest Speakers – International Business

3— Jan 18 & 20

Percept/ Attrib Diversity/Indiv Diff

Read:  Ch 4 (pp 64-87, IE p 87)

International Project Plan Due

Read:  Ch 5 (88-112, IE p 112-113)

Habit 1

4— Jan 25 & 27

Motivation

 

Read:  Ch 6 (pp 114-133, IE p 133)

International Research summaries Due

Habit 2

Read: Ch 7 (pp 134-155, IE  p 155)

Habit 3

5—Feb 1 & 3

Performance MGT

 

 

Partner Case CSRs at Computerized SolutionsAssignments\Case--Computerized Solutions.doc

Habit 4

Read:  Ch 8 (pp 156-174, HOE p 161, IE p 174)

Habit 5

6— Feb 8 & 10

Midterm

Groups/Teams

Midterm

 

Read:  Ch 10  (pp 198-217, IE p 217)

Habit 6

 

7— Feb 15 & 17

Decision Making

Power & Empowerment

Read:  Ch 9 (pp 176-191, HOE p 185)

Habit 7

 

Read: Ch 13  (pp 262-272, IE p 277)

Partner Case ZAPP!

Habit 8

8— Feb 22 & 23

Leadership

Communication

Read:  Ch 14 (pp 278-298, HOE, p 293, IE p 298)

 

Read:  Ch 12 (pp 238-260,  HOE p 249, IE p 260)

International Handbooks Due

9—Mar 1 & 3

Presentations

Human Resource MGT

 

In-Class International Presentations

In-Class International Presentations

10— Mar 8 & 10

Course Wrap-up

(Guest Speakers) From the Trenches:

Life on the “Other Side” of the Degree

FINAL EXAM REVIEW

Personal Reflection & Team Process Paper Due Friday, 5 pm

Finals

Thursday

March 17 – 7:30am

Comprehensive Final

(Common BA 352)

Thursday, March 17th at 7:30 am

Place TBA

* Schedule is subject to change as announced in class. It is your responsibility to be aware of changes. Exam dates will not change, however.